Privacy Policy


1.1 This policy applies to the personal data we may collect and process through our website. Personal data is information that relates to an identified or identifiable natural person (such as name, address, contact information, IP address etc…). Please read the following carefully to understand our views and practices regarding your personal data, why we collect it, who we may share it with, and your rights as an individual with regards to said personal data.


2.1 We will collect and process the following data about you:

2.1.1 Information you give us. This is information about you that you give us through the website or by corresponding with us by e-mail or otherwise. The information you give us may include your name, address, company name, e-mail address, phone number, CV, personal description, photograph or any other information.

2.1.2 Information we might collect about you:

(a) technical information about the devices you use the website on and related software, hardware and peripherals, including the Internet protocol address used to connect your device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

(b) information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, location data and any phone number used to call our customer service number.

2.1.3 Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, information providers).

2.1.4 Cookies. We use cookies to distinguish you from other users. This helps us to provide you with a good experience when you visit our website. You may choose to disable certain cookies that may not be necessary for regular operation of the website.

2.2 By submitting your personal data on the website you consent to the collection, use and storage of your personal information as set out herein.


3.1 We use information held about you for the following purposes:

3.1.1 to ensure that content from the website is presented in the most effective manner for you and for your device;

3.1.3 to administer the website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

3.1.4 to improve the website to ensure that content is presented in the most effective manner for you and for your device;

3.1.5 to allow you to participate in interactive features of the website, when you choose to do so;

3.1.6 to measure or understand the effectiveness of content we provide to you and others, and to deliver such content to you; and

3.1.7 to make suggestions and recommendations to you and other users of the website about goods or services that may interest you or them.


4.1 We take reasonable care to protect your personal information from unlawful and unwanted disclosure. We may share your information (both technical and personal) with:

4.1.1 any member of our group, which means our holding company and its subsidiaries.

4.1.2 selected third parties including analytics and search engine providers that assist us in the improvement and optimisation of the website.

4.2 We may disclose your information (both technical and personal) to third parties:

4.2.1 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply other agreements; or to protect the rights, property, or safety of Oilfields Supply Center Ltd., our customers, or others or in relation to information security breach investigation and/or notification. This includes exchanging information with other companies and organisations for the purposes of fraud protection.


5.1 The data that we collect from you may usually be stored in the UAE but we may transfer, store or process in other jurisdictions that have differing data protection laws. By submitting your personal data, you agree to this transfer, storing or processing either within or outside of the UAE. We will take all steps reasonably practicable to ensure that your data is treated securely and in accordance with this privacy policy. If you do not consent to your data being transferred out of the UAE you can exercise your right to prevent such transfer by notifying us through our reporting channel:

5.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


6.1 You have the right to (I) access your personal data; (II) submit a request for the correction, amendment, erasure, or restriction of your personal data; or (III) withdraw your consent to processing of your personal data.

6.2 You may request to exercise your rights by contacting us on

6.2 The website may, from time to time, contain links to and from the websites or apps of our partner networks, advertisers and affiliates. If you follow a link to any of these websites or apps, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or apps.